Frequently Asked Questions

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What you should know about PrestiGo ?

Clear, simple, and reliable.

We know that developers, contractors, architects, and private investors value reliability and clarity. This section gives you a clear overview of how PrestiGo supports your projects – from choosing the right product to keeping things on schedule.

It’s a valid question. Leading European manufacturers like Aluplast, Eko-Okna, Oknoplast, and WiÅ›niowski are known for their quality. But working with PrestiGo doesn’t mean missing out on those benefits – it enhances them.
We combine premium products with local expertise, flexible logistics, and competitive pricing to make your projects smoother and more cost-effective — without compromising on quality.
Unlike others, we don’t just forward factory shipments — we manage the process hands-on.
Thanks to exclusive agreements with top Polish manufacturers, we offer: 
  • Up to ~10% lower pricing compared to factory list prices
  • No hidden fees
  • Bulk discount benefits passed directly to you
  • 0% VAT for Irish businesses under EU B2B supply rules
We also ensure you get the best-fit manufacturer for your technical and design needs on a project-by-project basis.
Absolutely. Every client is assigned a dedicated representative and technical advisor to support your project from start to finish. We assist with specifications, updates, scheduling, and post-delivery follow-up — ensuring a smooth process and peace of mind.
In contrast to many suppliers, we actively manage our own logistics with:
  • Real time in-house delivery and site coordination
  • Our own warehouse for buffering and consolidating orders
  • Secure packaging and nationwide delivery
  • We can pre-store partial shipments, phase deliveries, and adapt to your construction schedule – helping developers and contractors maintain predictable site logistics and timelines.
Working with PrestiGo means more than just sourcing products – it means having a reliable partner who adds value at every stage. We offer:
  • Consolidated Access: Work with multiple premium brands through a single point of contact.
  • Technical Support: Every order is backed by expert input – from product selection to post-delivery questions.
  • Logistics Control: Thanks to our in-house warehouse and delivery system, we align smoothly with your site schedule and simplify coordination.
  • Less Admin, More Hussle: We absorb complexity — from quoting to logistics — so you don’t have to manage multiple factory relationships or timelines.
In short, we simplify your procurement process and help you avoid common delays, miscommunication, and logistical headaches that can happen when dealing directly with factories.
Yes. We’re built for professionals managing construction schedules who need clear pricing, dependable deliveries, expert input, and top-tier products – all in one place. Talk to your local PrestiGo representative and experience the difference.

How to Place an Order with PrestiGo ?

Step-by-step process.

From first inquiry to final delivery, our clients need predictable steps and transparent communication. Here’s a step-by-step look at how we manage your order, so nothing gets lost in translation.

Reach out to us through:
Briefly describe your project or needs – we’ll guide you through the rest.
We prepare a personalized, transparent quotation – completely free of charge, based on:
  • the order form you fill in (with dimensions, configurations, location, etc.)
  • current manufacturer pricing and available promotions
📌 All quotations are valid for 7 days.
We can make all necessary updates before final approval – product specs, quantities, delivery details, etc. All free of charge.
Once you’re happy with the quotation and details you may confirm the order via email or by signing the quotation and sending us the scan. We accept e-sign.
For first-time customers, we sign a Cooperation Agreement outlining mutual terms and responsibilities.
We issue a Pro Forma invoice for 50% of the total order value.
Once the Pro Forma invoice is paid, we move forward with production.
📌 Production only begins after receiving the 50% deposit.
We confirm your order with the manufacturer and officially start the production process.
You will receive an official confirmation of:
  • expected production lead time
  • estimated delivery date
Before dispatch, we issue the final invoice for the remaining 50%.
We proceed with shipment once full payment has been received.
Your order is delivered to the agreed location.
We coordinate logistics with your site supervisor if needed.
After the order is fulfilled, we remain available for support.
We also provide:
  • official invoice and warranty documents
  • product certificates (e.g., CE, on request)
  • user and maintenance instructions
Not finding what you’re looking for ?

Get in touch with your local PrestiGo representative or explore our full offering to see how much easier your next project can be:

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